Distribution grid operator, 2009–2011. Business analyst, client side.
The branch of a distribution grid operator served as a pilot: new systems were tested there before rollout across the company. Around 2009 an automated metering system for household and small business consumers went live. The first version needed long rework.
Once the system ran steadily, it turned out that the metering and billing department was not connected to it. The department worked in SAP R/3 IS-U, where billing was calculated. Readings and the links between meters and consumers had to be moved from the metering system by hand.
The metering systems team was responsible for keeping the system running; metering and billing stayed with the billing department. To stop entering the same data twice, the SciMeter integration module was developed together with SAP SE: it connected SAP IS-U with the retail and wholesale market metering systems. On the client side: requirements analysis, process and algorithm descriptions, BPMN diagrams for the data exchange, documentation, participation in acceptance testing.
Metering data reaches SAP IS-U without manual exports, and the billing department works in its own system. The reduction in manual work was not measured.
Two systems holding the same data with a person in between exist in every industry. A process audit first looks for places where data is entered twice: such a transfer can often be automated without AI.